1. Introduction This Privacy Policy (“Policy”) explains how Holistic Wisdom Academy (“we,” “us,” “our,” or the “Company”), operating through the website holisticwisdomacademy.com (the “Site”), collects, uses, maintains, protects, and discloses personal information when you use our services or purchase our products. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Definitions2.1. “Personal Information” Any information relating to an identified or identifiable natural person.

2.2. “Processing” Any operation performed on Personal Information, whether or not by automated means.

2.3. “Data Subject” The individual to whom Personal Information relates.

2.4. “Cookies”

• Recognize your device

• Store your preferences and settings

• Understand the web pages of the Site you have visited

• Enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests

• Perform searches and analytics

• Assist with security and administrative functions

3. Information We Collect3.1. Personal Information We may collect the following categories of Personal Information:

• 3.1.1. Identification Information: Name, email address

• 3.1.2. Financial Information: Payment card details, bank account information

• 3.1.3. Transaction Information: Products purchased, order history

• 3.1.4. Communication Information: Customer service inquiries, course feedback

• 3.1.5. Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

• 3.1.6. Usage Information: Information about how you use our Site, products, and services

3.2. Automatically Collected Information We may automatically collect certain information about your device, including:

• 3.2.1. IP address

• 3.2.2. Browser type and version

• 3.2.3. Operating system

• 3.2.4. Referring URLs

• 3.2.5. Pages viewed on our Site

• 3.2.6. Time spent on pages

• 3.2.7. Unique device identifiers

3.3. Cookies and Similar Technologies

• 3.3.1. We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

• 3.3.2. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

4. Legal Basis for Processing Personal Information We process your Personal Information on the following legal bases:

• 4.1.1. Performance of a contract when we provide you with products or services, or communicate with you about them.

• 4.1.2. Our legitimate business interests, such as improving our services, preventing fraud, and marketing our products.

• 4.1.3. Compliance with a legal obligation.

• 4.1.4. Your consent, where applicable.

5. How We Use Your Information We use your Personal Information to:

• Process and fulfill your course enrollments

• Communicate with you about your courses, products, and services

• Improve our educational content and services

• Detect, prevent, and address technical issues, security breaches, and fraudulent activities

• Comply with legal obligations

• Respond to your inquiries and provide customer support

• Conduct research and analysis to improve our Site and offerings

• Personalize your learning experience on our Site

• Send promotional communications about new courses, special offers, or other information we think you may find interesting

• Administer contests, promotions, surveys, or other Site features

6. Information Sharing and Disclosure We may share your Personal Information:

• With third-party service providers to facilitate our services or analyze usage.

• As part of business transactions such as mergers or acquisitions.

• When required by law or public authorities.

7. Data Retention We retain Personal Information only as long as necessary for the purposes set out in this Policy or as required by law.

8. Data Security We implement appropriate technical and organizational measures to protect your Personal Information, including encryption, regular security assessments, and access controls.

9. Your Data Protection Rights Depending on your jurisdiction, you may have the right to access, correct, or delete your Personal Information, among other rights. To exercise these rights, contact us at the email below.

10. Children’s Privacy Our services are not directed to individuals under 13, and we do not knowingly collect Personal Information from them.

11. Changes to This Policy We may update this Policy periodically and encourage you to review it regularly.

12. Unsubscribe from Emails To unsubscribe from marketing emails, click the “Unsubscribe” link provided in the email or contact us at the email address below.

13. Contact Us If you have any questions about this Privacy Policy, please contact us at:

• Email: support@holisticwisdomacademy.com

• Website: holisticwisdomacademy.com